TERMS & CONDITIONS
lead time
lead times vary and we will try to keep them up to date here for our customers. our normal lead time for a handmade knife is between 6-8 weeks.
Due to COVID-19 we are experiencing delays in shipping for materials and certain aspects of our processes. please allow up to an additional 2-3 weeks for custom orders.
CUSTOMER CARE
We strive to provide the highest quality craftsmanship for our customers and stand behind our work. Our products go through a thorough quality control process before they leave the shop. However, if you find that your purchase is defective please reach out to our team so we can figure out how best to make it right. We will inspect the item, determine if it can be fixed or needs replacement. Please understand that tHhese are handmade and there will be slight differences between orders. No custom order will be the same.
Please reach out to us at 520.591.3501
PRIVACY & SAFETY
our customers' privacy and safety are of the utmost importance to us. we will not sell or give your information out to any third party. your information is solely collected so that we can process and deliver your orders and communicate with you about your purchases.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments